My mother just got cheated by some salesperson and is to pay $3200 for a wok and 6 lame designer pots that she doesn’t need. I’m sorry I’m just fucking pissed with the 2 salesladies.
They came to our house at 2, my mother let them in and it was a prearranged meeting. They gotten hold of our contact because my mother bought pots and pans from them 30 years ago. Can you believe it? Thirty years ago! God hasn’t created me that time.
And today, they came and start introducing. I have nothing against them trying to sell a product. They talked till 5. I was a little afraid that my mother would buy the product so I went to check on her.
Me: What are you selling?
She: A set of pots and woks, they win a Red Dot Design award and… (I don’t remember what she said, she talked for 5 minutes while I was eating an egg tart.)
Me: How much does it cost?
She: Oh, you can’t buy it.
Me: (puzzled) So why are you here?
She: I am here to conduct a survey.
Me: No, you’re selling something. How much does it cost?
She: You cannot buy this outside one. This set is exclusive.
Me: So how much does it cost? (I was feeling so what-the-fuck that time.)
She: This one is only available because your mother is a customer and she bought another set of pots and pans 30 years ago. She can trade in and get these new set of pots and woks in an exclusive deal.
Me: How much? (By then I am losing my patience.)
She: 3000-plus.
Conduct a survey. My ass. This type of sales tactic I see before like a hundred times. I left the house and my mother convinced me that she would not buy it. And guess what, my brother just informed me my mother decided to purchase it.
She placed a $200 deposit and the Chinese lady very kindly paid $1000 for her in advance. I am feeling very angry now. I’m angry with my mother being gullible. But mostly, I’m angry with myself not being there during the purchase.
I wonder if we can just forfeit the $200. We seriously don’t want $3200 pots and wok, it’s 6 pots and 1 wok. I can’t believe my mother fell for it. Now my mother’s very upset, heck, the whole family’s upset. She was not thinking right when she agreed and she signed something. I feel like screaming at my mother now. -sighs- What should I do?
[I followed up on some solutions and you can read about how to save yourselves from these troubles. I intend to make a complaint to CASE if they try to get the full $3200. My mother says that the main reason that drove her to change is the saleperson telling her that our pots are cancer-causing.]
No point being upset now. Everybody makes mistakes.
If a sales agreement had already been signed, then it is difficult to get back the deposit. Only thing left is to stop the purchase from proceeding.
Try talking to the salesladies to terminate the agreement. But be prepared for any stubborn tactics from them. Once the agreement is void, remember to destroy or at least get back the original sales agreement.
Good luck.
by lancerlord (Aug 26, 2007 at 2 AM)try http://www.case.org.sg/medi1.htm
by viv (Aug 26, 2007 at 4 AM)Thanks lancerlord and viv, I’ve did a little more research and discover that there is a 3-day cooling period for such purchases.
by Mr. Dew (Aug 26, 2007 at 10 AM)Hell with the 200 la. It’s peanuts compared to what you’re gonna have to pay if you see the payments through.
by Farinelli (Aug 26, 2007 at 10 AM)Farinelli: Actually forfeiting the 200 wouldn’t be that bad. But there is a receipt given to us detailing we have to pay the full amount. I’m not sure if the receipt can be in effect and be used against us. The 200, my mother already assumed she lost the money. She just don’t wish the pay the remaining $3000.
by Mr. Dew (Aug 26, 2007 at 11 AM)Hey, my father got himself in such a fix once, for some security system subscriptions. What I did was to call the office and said that at the point when my father signed the contract, he wasn’t expecting to pay so much and we do not need the system. I basically refuse to pay for any remaining amount.
There should be a number for you to call their accounts or credit department and let them know that whatever the case you ain’t going to pay any more, you do not mind forfeiting the $200 deposit. Dont worry about the receipt cos they aren’t going to take you to court or anything like that…
Whats the name of the company? Cos my mum was approached with a deal like that too.
by Iris (Aug 26, 2007 at 11 AM)You should have chased them out of the house. This kinid of sales people who do house visits usually use hard sell tactics.
They usually tell their target it limited edition not available outside etc. Which usually is not the case. Complain to the company and lodge a report to CASE?
by motd.escrito.info (Aug 26, 2007 at 11 AM)The company is:
Is it the same?
(Please contact me directly if you wish to know your company name.)
by Mr. Dew (Aug 26, 2007 at 2 PM)First order of the day- remain calm when talking to them. You can get pissed off later if you can’t get your way.
Just call them to let them know that your mom changed her mind and won’t be buying the set of pots and pans anymore. Since it is such a hot commodity, with an award winning design, and cannot be purchased just by anyone, they should be able to sell it easily to some other person. As this was an honest mistake and your mom really regrets making the purchase, you’d like the refund of the $200 deposit and you can come down to personally get it. Sorry for their trouble.
If they hem and haw and say its not possible blah blah, remind them of their sales pitch again- that this was not for sale in the first place, as they told you.
If they still refuse to give the deposit back, let them know your unhappiness with the way the transaction happened, as when you were there, they kept telling you that it was not for sale so why did it become for sale after you left.
Still refuse? Bring up CASE, and follow through. A lot of people don’t follow through- do it.
http://www.entrepreneur.com.sg
by Entrepreneur (Aug 26, 2007 at 5 PM)I think you should complaint to CASE. If alot of people complain the same company to CASE, they might get blacklisted.
by DK (Aug 26, 2007 at 8 PM)Forego the $200 deposit. Usually the reason behind a deposit is so that if you decide to cancel the transaction, the seller gets to keep that money. It’s sort of their risk-guarantee policy.
So yeah, as a customer, you can forego the deal. I hope there wasn’t any signing of documents involved. Pertaining to the $1k that she paid in advance for you guys, that one’s her problem. I think it wasn’t part of the original deal.
by khairul neezam (Aug 26, 2007 at 9 PM)Think you don’t have to worry about the balance as I suspect collecting $200 deposits is already their main business model. LOL
by Miss Loi (Aug 27, 2007 at 10 AM)I won’t be surprised it’s part of their business plan, hahaa…
by Mr. Dew (Aug 27, 2007 at 10 PM)