**Welcome to M1!**
_Yeah, be quick will ya…_
**M1 customers, please enter your M1, or press ’star’ if you’re currently not an M1 customer.**
_Right. -starts pressing M1 number-_
**If you wish to know more about the roaming service, press 9.**
_Huh? Roaming? I want to cancel the line!_
**For SunPerks rewards program, press 1.**
_Not this._
**For billing enquires, press 2.**
_I want to cancel, I want to cancel, I want to cancel._
**To obtain PUK code, activate/deactivate of value-added services, press 3.**
_No, I don’t have the damn mobile phone to do so. It’s not with me!_
**For MMS, GPRS and technical assistance on equipment, press 4.**
_No, I don’t use these services. I just want to cancel my line!_
**For IDD services, press 5.**
_No, no mobile phone to do so._
**For mobile enquiries, press 6.**
_Enquire? No, I want to cancel only…_
**To check if you can upgrade your handset, press 7.**
_Why can’t you let me cancel…?_
**For corporate accounts enquiries, press 8.**
_WHAT THE FUCK?!_
**To speak to our customer service officers, press 0.**
_Oh, yes, I would love to. Should have placed it in front._
This represents my thoughts when I help my girlfriend cancel her M1 mobile phone card as she lost her phone. I called M1’s mobile phone customer service at 1627. M1 doesn’t like us to do that apparent and force me to go through an ordeal of 30 seconds just to realize none of the phone menus are for me! One life - live it… with SingTel or Starhub. M1’s customer service just killed me.
And by the way, if you check out M1’s search engine, it’s fucked up. Try searching for these:
* roaming
* assistance
* business
* sunperks
* customer
* phones
All the searches show - No documents match the query. This is a freaking dumb search engine. But you know what’s the worst? As I was getting impatient with the search engine, I typed in “singtel”.
Oh wow! 38 results are actually returned!! My conclusion, M1’s search engine is totally screwed up. It is for search SingTel related articles.
[SingTel is Singapore Telecommunications Ltd., the eternal rival of M1. That is if - of course - that M1 survives. More about mobile phone companies at cellular//singapore.]
working//extra
One portion of my introduction is to be axed, so says Gowri. I wasn’t please about it because I like that portion of the introduction. I’ll post it online for memory’s sake. Damn, I thought that was good….
by //beconfused (Mar 26, 2005 at 11 PM)